At Kachins, we believe that every customer deserves to wear clothing that fits them perfectly and makes them feel confident. That's why we offer our exclusive Fit Guarantee, ensuring that you get the ideal fit for your bespoke clothing. Whether you are a fashion enthusiast or a discerning individual who values personal style, our Fit Guarantee is designed to cater to your needs.
For Custom-Tailoring Orders delivered Out of India, if the clothes still need a minor alteration, we will issue Alteration Coupons. The value of each Alteration Coupon is determined on the product category. The Value of the Alteration Coupons and its Terms of Use are outlined in detail in the Terms & Conditions | Kachins for your reference.
For Custom Orders delivered Out of India, we also offer a One-Time Replacement Policy. This policy is applicable only once in a lifetime for customers and can be availed within 7 days of the product being delivered. You can avail Replacement for the entire order, or part of the order, as the case may be, subject to a capped value. For further details, please refer to the Replacement Policy provided in the Terms & Conditions | Kachins section on our website.
At Kachins, we strive to provide you with the best fit and a delightful shopping experience. Our Fit Guarantee is a testament to our commitment to complete customer satisfaction. Feel free to reach out to our customer support team for any queries or assistance related to our Fit Guarantee or any other aspect related to your order.
Experience the joy of custom tailored clothing with Kachins!